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hootsuiteWant your social accounts to succeed? Make it happen by using these 7 tactics: https://t.co/fJEnquTiNa https://t.co/qM6qO4uuIL 9 minutes ago |
Panago_PizzaWe're sure you learned enough this #HootChat, but check out @hootsuite's guide to Social Media Customer Support too… https://t.co/BGJ4ZWIvaV 53 minutes ago by hootsuite |
DealNewsBest Women's Fashion Deals: Tory Burch Bag Falls to Black Friday Low - https://t.co/dYpl8F9qA3 48 minutes ago |
hootsuiteSee you again for #HootChat next Thursday! We'll have our friends from @GetUpContent back to discuss 'how to evalua… https://t.co/eDz8NYk3AC 55 minutes ago |
hootsuiteGetting Started with Social Media Customer Support: https://t.co/XUp4ENOHy1 #HootChat 56 minutes ago |
hootsuiteThat's all the questions we have for this week's #HootChat. Thanks to @panago_pizza for taking the time to join in… https://t.co/ZFYdt7wCmS 57 minutes ago |
hootsuiteQ8. What is your BEST tip for working with social customer support? #HootChat https://t.co/VG05k6D3vq 1 hour ago |
hootsuiteWhat does everyone think of today's #HootChat? Has it helped you learn about Social Customer Care? https://t.co/hFQyW27CXq 1 hour ago |
Panago_PizzaQ7. 2/2 Use keyword searches (we use @Hootsuite) to find opportunities to support your community & reach new ones. #Hootchat 1 hour ago by hootsuite |
Panago_PizzaQ7.1/2 Don't wait to be tagged. There are often opportunities to solve customers concerns beyond the obvious tag, track your brand #Hootchat 1 hour ago by hootsuite |
hootsuiteQ7. What can brands do to stand out on social support? #HootChat https://t.co/AZkhVLRSs7 1 hour ago |
Panago_PizzaQ6. We do - check out our #RandomActsOfPizza ;) We also like @Starbucks @VegaTeam #Hootchat 1 hour ago by hootsuite |
hootsuiteQ6. Which companies do really well at social customer support? #HootChat https://t.co/QvWkkQJSst 1 hour ago |
Panago_PizzaQ5. 3/3 Tracking response times & the number of interactions to solve an issue helps us improve the customer experience. #Hootchat 1 hour ago by hootsuite |
Panago_PizzaQ5. 2/3 Reach of customer support interactions. Was our stealth support worthy of a retweet, likes, conversation among friends? #Hootchat 1 hour ago by hootsuite |
Panago_PizzaQ5. 1/3 Sentiment is important, it gives us a big picture look at how we are perceived. #Hootchat 1 hour ago by hootsuite |
hootsuiteQ5. What customer support metrics can you track to measure success? #HootChat https://t.co/qpTAclaVhK 1 hour ago |
Panago_PizzaQ4. 2/2 Our customers primarily use Twitter, Facebook & Instagram. We have different processes in place for each channel. #Hootchat 1 hour ago by hootsuite |
Panago_PizzaQ4. 1/2 The social channels that your customers are active on. Research & understand where they are. #Hootchat 1 hour ago by hootsuite |
hootsuiteHoly smokes this is a busy #HootChat! Social Customer Support is a hot topic 🔥 @Panago_Pizza 1 hour ago |
hootsuiteQ4. What social channels work best for customer support? #HootChat https://t.co/tC3uoP5PUv 1 hour ago |
Panago_PizzaQ3. 2/2 You'll build a solid reputation, increase loyalty (people tag us just to say hi), & cut down on escalated tickets. #Hootchat 1 hour ago by hootsuite |
Panago_PizzaQ3. 1/2 Today, if you're not helping customers where they are, they'll move on, & if you're good at it, they'll tell their friends #Hootchat 1 hour ago by hootsuite |
hootsuiteQ3. Why is social customer support beneficial to businesses? #HootChat https://t.co/jUw7UNx3to 1 hour ago |
hootsuiteThe #HootChat team is celebrating Social Customer Care with @Panago_Pizza. Mmmm, Pizza! 🍕 #PizzaLove https://t.co/ekoN2unEzM 1 hour ago |
Hootsuite_HelpA2 If anyone interacts with your brand. The extent to providing help varies, but customer support is key for brand… https://t.co/PZ3dI3HNKJ 1 hour ago by hootsuite |
Panago_PizzaQ2. If a social channel is a place where your customers are asking questions or expressing concerns, then you should be there too. #Hootchat 1 hour ago by hootsuite |
hootsuiteQ2. How do you know if social customer support is right for your brand #HootChat https://t.co/kge7ZkZTlT 1 hour ago |
Panago_PizzaQ1. 3/3 You'll often see us tag each other to make sure the customer has a smooth & solution driven experience. #hootchat 1 hour ago by hootsuite |
Panago_PizzaQ1. 2/3 @Panago_Pizza handles engagement/social marketing & some customer support. @PanagoCares focuses on customer issues. #hootchat 1 hour ago by hootsuite |
Panago_PizzaQ1. 1/3 Engagement/social marketing are about growing & promoting your brand. Customer support is about being a real time resource #hootchat 1 hour ago by hootsuite |
hootsuiteQ1. How does customer support differ from engagement/social marketing? #HootChat https://t.co/Iu3aHLSHrx 1 hour ago |
hootsuiteOk, let's get chatting! There's 8 questions, tag your answers with A1, A2 etc and we'll share the best! #HootChat 1 hour ago |
Panago_PizzaWe work in pizza, we've seen it all! Literally. But with a trained teamed empowered to help the customer, you can resolve almost anything. 1 hour ago by hootsuite |
hootsuiteWarmup Question: What is the strangest customer support ticket you've received? How did you resolve it? #HootChat https://t.co/08EXP7i7wV 1 hour ago |
hootsuiteYep, it's #HootChat time! Follow and use the hashtag to join the conversation. Where is everyone joining in from to… https://t.co/WvnsPpEYcl 1 hour ago |
hootsuiteHey friends! #HootChat is back and the @Panago_Pizza team is here with us to chat about social customer care (and p… https://t.co/kGpde7C7pS 1 hour ago |
hootsuiteThis week on #HootChat we're discussing social customer support with @Panago_Pizza! 🍕 Join us in 15 mins! https://t.co/OSpWIliIcl 2 hours ago |
DealNews8 Great Picks From Sperry That Aren't Boat Shoes - https://t.co/dJyhi4zkoC 2 hours ago |
hootsuiteDYK: April 11 is #NationalPetDay? https://t.co/pOci0ynco0 A list of weird 'Holidays' to celebrate on social media https://t.co/Pe9uCREleU 2 hours ago |
MadalynSklarBe sure to join our friends at @hootsuite for their awesome #HootChat today at 3pm ET. #TwitterSmarter https://t.co/j1DY2d8jz5 3 hours ago by hootsuite |
hootsuiteHey social media managers, these 6 different templates will make your life easier 😉 https://t.co/gcSVxuOcJc https://t.co/gcqpR53n1a 3 hours ago |
DealNewsBest Laptop Deals: Save $900 on a Dell Skylake Xeon 15.6" Laptop! - https://t.co/S9NeM6HfJg 3 hours ago |
MadalynSklarCheck out this article from @hootsuite: Twitter Hacks: 21 Tricks You Probably Didn't Know About https://t.co/a3IJyMkOIh #TwitterSmarter 3 hours ago by hootsuite |
hootsuite4|4 Learn about embedded timelines (and more!) in our Twitter hacks article here: https://t.co/PS0phAQQf6 @MadalynSklar #TwitterSmarter 3 hours ago in reply to MadalynSklar |
hootsuite3|4 You know how to embed a Tweet onto a blog. But did you know you can embed multiple via embedded timelines?… https://t.co/dQNHowP2QA 3 hours ago in reply to MadalynSklar |
hootsuite2|4 You can add stickers to the images you tweet as well. @MadalynSklar #TwitterSmarter https://t.co/2Wg7GIOT4j 3 hours ago in reply to MadalynSklar |
hootsuite1|4 How is this for a hack? You can request your entire archive of Tweets from Twitter! @MadalynSklar… https://t.co/SMmQpAYOcW 3 hours ago in reply to MadalynSklar |
MadalynSklarAsk @hootsuite: What are some Twitter hacks & tricks that are lesser known? #TwitterSmarter https://t.co/UGombYPc6T 3 hours ago by hootsuite |
hootsuiteBecome a better social media marketer with these 9 free resources and tools: https://t.co/lzPPQiZ9Ce https://t.co/H9Qs0RHuAf 4 hours ago |
hootsuiteWhen's the best time to post on social media? https://t.co/yhKa3RTtBs A guide for Facebook, Twitter, and Instagram https://t.co/rTzjemAvWg 4 hours ago |
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